Spin Palace grabs your attention with a VIP party theme, which corresponds with its incredibly high welcome bonus. Spins Palace ensure that every player leaves feeling like a princess, or a king! With Microgaming as software provider, this online casino ensure players of a high quality gaming experience.
The exclusive Saudi Arabian landing page does not necessarily portray the online casino itself, though it does provide you with plenty of information about the casino. Once you’ve downloaded the quick casino application, you will see the classy online casino with dark blue background. You can also go to the Flash online casino in the top right hand corner.
Before you register as well as once you’ve logged in, Spin Palace provides its players with an abundance of information about the games on offer. Next to information about each game in the downloadable application, the web version shows certain features, such as whether the slot is hot, cold, available on a mobile device, or labelled as a favourite.
Promotions and Bonuses
You can easily remain up to date with the promotions by checking the calendar systematically in the web version. These are usually deposit bonuses that will give you a little extra bonus money to play with. Spin Palace is also ideal for casino fans that enjoy a high welcome bonus, here you can receive up to $ 1,000 on your first three deposits.
- First Deposit: 100% Match Bonus
- Second Deposit: 25% Match Bonus
- Third Deposit: 50% Match Bonus
Spin Palace offers all players a clear VIP programme in the form of tiers. Every player starts off on the Blue tier. By playing and depositing, one can earn status points. These status points lead to a higher tier, and thus the quality of the promotions increases. As a new player you automatically receive 500 free club points. You can also convert your loyalty points to bonus money. 1,000 loyalty points convert to $ 10 for you to play with.
While Spin Palace has an impressive VIP programme, they could improve with their customer service. There is no live chat available though there are three other ways to solve any problems that you might be experiencing. You can call the customer service on a English phone number, which is a toll free support number.
You can also choose to send them an email, to which they reply within 48 hours. If you’ve forgotten your password or username you can retrieve a new one through a link on the site. All other queries you can find answers to at the FAQ page. While these options are not lacking quality or service, the option for live chat would be a positive advancement for this online casino.